Privacy Policy

In the following, we would like to inform you about the collection of personal data when using the website www.menke-industrieverpackungen.de/home/ (hereinafter "website") and when contacting us by email or telephone. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.

I.          Name and contact details of the controller

    1.    the controller pursuant to Article 4(7) of the EU General Data Protection Regulation (GDPR) is MENKE Industrie­verpackungen GmbH & Co. KG, Beckedorfer Bogen 7, 21218 Seevetal, phone 04105-58522-0, fax 04105-58522-99, email privacy (at) menke-industrieverpackungen.de, see our legal notice at www.menke-industrieverpackungen.de/impressum/.

II.         Information on the collection and disclosure of personal data

1. when you contact us by e-mail, via a contact form or by telephone, the data you provide (your e-mail address, possibly your name and telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after storage is no longer required, or restrict processing if there are statutory retention obligations.

2. if we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail below about the respective processes. We will also state the specified criteria for the storage period.

3. your personal data will not be transferred to third parties for purposes other than those listed below. We only pass on your personal data to third parties if you have given your express consent to this in accordance with Art. 6 para. 1 lit. a) GDPR, if the disclosure is necessary in accordance with Art. 6 para. 1 lit. f) GDPR for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data, in the event that there is a legal obligation to disclose your data in accordance with Art. 6 para. 1 lit. c) GDPR and this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 lit. b) GDPR. There is no intention to transfer your data to a recipient in a third country (not a member state of the EU/EEA) or an international organization.

III. Collection of personal data on our website

1. visiting our website

1.1 When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect data that is technically necessary for us to display our website to you and to ensure stability and security. The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. This data includes the IP address, timestamp of the request with date, time and time zone, URL path accessed, HTTP status code, amount of data transferred, website from which the request originated (referrer) and the user agent. The latter contains information on the browser name and version, operating system and preferred language

1.2 The legal basis for the temporary storage of data and log files is Article 6(1)(f) GDPR.     

1.3 The temporary storage of the IP address by the system is necessary to enable delivery of the website to your browser. For this purpose, your IP address must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f) GDPR. The data is not analyzed for marketing purposes in this context.

1.4 The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. Log files are deleted within 26 days of accessing the website.

1.5 The collection of data when visiting the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on your part.

2 Use of cookies

2.1 Cookies are stored on your computer system when you use our website. Cookies are text files that are stored in the Internet browser or by the Internet browser on your computer system. When you access a website, a cookie may be stored on your operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

2.2 This website uses the following types of cookies, the scope and function of which are explained below:

- Transient cookies (temporary use)
- Persistent cookies (temporary use)

2.3 Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser. The legal basis for the processing of personal data using transient cookies is Art. 6 para. 1 lit. f) GDPR. The purpose of using these cookies is to simplify the use of websites for you. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary for the browser to be recognized even after a page change. For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 para. 1 lit. f) GDPR.

2.4 Persistent cookies are used exclusively in connection with the web analysis services we use and are only used for as long as the purpose requires; they have a maximum lifespan of two years. You can delete the cookies in your browser's security settings at any time. In this case, the functions and user-friendliness of the website may be restricted. The legal basis for the processing of personal data using persistent cookies is Art. 6 para. 1 lit. f) GDPR. Analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer. For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 para. 1 lit. f) GDPR.

2.5 Cookies that are not technically necessary for the provision of our service are only set with your consent, which you can revoke at any time. By continuing to use the website with the appropriate browser settings, you consent to the use of cookies in accordance with this privacy policy. You can give us your consent by setting your browser, for example by specifying that you will be informed about the setting of cookies and that they will only be accepted if you expressly confirm this. You can also specify that you allow the acceptance of cookies for certain cases or in general. You can configure your browser settings according to your wishes and, for example, control the acceptance or rejection of third-party cookies or all cookies. However, we would like to point out that you may then not be able to use all the functions of this website. The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a) GDPR if the user has given consent to this.

3. Other functions and offers on our website

3.1 In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do so, you must generally provide additional personal data that we use to provide the respective service and to which the aforementioned data processing principles apply.

3.2 In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.

3.3 Furthermore, we may pass on your personal data to third parties if we offer participation in promotions, competitions, contracts or similar services together with partners. You will receive more detailed information on this when you provide your personal data or in the description of the offer below.

3.4 If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.

4. Matomo

This website uses the open source web analysis service Matomo. Matomo uses technologies that enable cross-page recognition of the user to analyze user behavior (device fingerprinting). The information collected by Matomo about the use of this website is stored and analyzed by a service provider as part of order processing. It is not passed on to external third parties.

With the help of Matomo, we are able to collect and analyze data about the use of our website by website visitors. This enables us to find out, among other things, when which pages were accessed and from which region. We also record various log files (e.g. IP address, referrer, browser and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, contracts concluded, etc.).

This analysis tool is used on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the anonymized analysis of user behavior in order to optimize both our website and our advertising.

If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

5. Integration of Google Maps

5.1 We use the Google Maps service on this website. This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently.

5.2 By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned under § 3 of this declaration is transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

5.3 Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's privacy policy. There you will also find further information on your rights in this regard and setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.

6. Use of data for postal advertising and your right to object

            In addition, we reserve the right to store your first and last name, your postal address and - if we have received this additional information from you as part of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business name in summarized lists and to use them for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

7 Data security

7.1 We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

7.2 We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

IV.       Collection of personal data when contacting us by e-mail, post and telephone

    1.    we only collect your personal data as a customer, prospective customer or supplier if you provide it to us voluntarily by e-mail, post or telephone. In this case, we collect the information that comes about when you contact us. This includes, in particular, names and transmitted contact data, date and reason for contacting us. The personal data collected from you will only be used for the purpose of providing you with the requested products or services (legal basis Art. 6 para. 1 b) GDPR), or for other purposes for which you have given your consent (legal basis Art. 6 para. 1 a) GDPR) and which are described in this privacy policy. You have the option to withdraw your consent to the processing of personal data at any time.

2. you are not obliged to provide the aforementioned personal data. The data provided may be necessary for the conclusion of a contract. Without the provision of the data, it may not be possible to communicate, conclude or execute a contract.

3. the relevant data in each individual case will be transferred to public authorities on the basis of statutory provisions or a contractual agreement in the event of overriding legal provisions, to external service providers or other contractors and to other external bodies, provided that you have given your consent or a transfer is permitted for reasons of overriding interest. There is no intention to transfer your data to a recipient in a third country (not a member state of the EU/EEA) or an international organization.

4. the data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data provided, this is the case when the respective conversation with you has ended. The conversation is deemed to have ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. If the data provided is subject to retention obligations under tax and commercial law, it will be stored for the duration of the retention obligations of ten years and then deleted, unless you have consented to further storage or the further processing of the data is necessary for the assertion, exercise or defense of legal claims. The legal basis for the processing of personal data for the purpose of fulfilling the statutory archiving and retention obligations is Art. 6 para. 1 sentence 1 lit. c) GDPR.

V.        Objection or revocation against the processing of your data

1. if you have given your consent to the processing of your data, you can revoke this at any time. Such a revocation affects the permissibility of the processing of your personal data after you have expressed it to us.

2. if we base the processing of your personal data on the balancing of interests, you can object to the processing. This is the case if, in particular, the processing is not necessary for the performance of a contract with you, which is described by us in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and will either discontinue or adapt the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.

3. you can of course object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us of your objection to advertising using the following contact details: MENKE Industrie­verpackungen GmbH & Co. KG, Beckedorfer Bogen 7, 21218 Seevetal, telephone 04105-58522-0, fax 04105-58522-99, e-mail privacy (at) menke-industrieverpackungen.de

VI.        Your rights

1. you have the right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details.

2. in accordance with Art. 16 GDPR, you can immediately request the correction of incorrect or incomplete personal data stored by us. In accordance with Art. 17 GDPR, you have the right to demand the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

3. in accordance with Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR

4. in accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller.

5. in accordance with Art. 7 para. 3 GDPR, you have the right to revoke your consent to us at any time. As a result, we may no longer continue the data processing based on this consent in the future.

6. you also have the right pursuant to Art. 77 GDPR to complain to a supervisory authority about the processing of your personal data by us, for example to the State Commissioner for Data Protection of Lower Saxony, Prinzenstraße 5, 30159 Hanover, telephone: 0511 120-4500, e-mail poststelle@lfd.niedersachsen.de.

VII.        Up-to-dateness and amendment of this privacy policy

1) This privacy policy is currently valid and was last updated in May 2018.

2. due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current privacy policy at any time on the website at www.menke-industrieverpackungen.de/datenschutzerklaerung/.